Happy Valley - Member Terms

Happy Valley - Member Terms

A. Registration Of Membership
1. Member Card: Upon purchase of ¥1,000 a day or ¥3,000 a month at the mall, you can become our ordinary member. For application, you can go to any customer service counters with receipt and personal identification document.
2. Platinum Card: Upon purchase of ¥10,000 a day or ¥30,000 a month at the mall, you can become our premium member and enjoy more exclusive benefits. For application, you can go to any customer service counters with receipt and personal identification document. Member card members who have accumulated 20,000 points can also be upgraded to become a platinum card member.
 

B. Terms Of Extension
1. Member Card: Upon accumulation of 3,000 points, membership will be extended for one year. Otherwise, the member card will expire after one year.
2. Platinum Card: Upon accumulation of 16,000 points, membership will be extended for one year. Otherwise, the platinum card will be downgraded to ordinary member card after one year.
 

C. Benefits
1. Member Card Benefits:
a. Shop Discount: Get member discount in various shops. Please refer to this web site or our promotions brochure for details.
b. Redemption: Earn points upon purchase in the mall. Use the points to redeem gifts or services.
c. Bonus Points: Earn bonus points upon purchases in the mall on your birthday.
d. Latest Updates: Get the latest information about movies, dining events, discounts and benefits.
e. Activities: Attend exclusive sales promotions for members-only.

f. Service: Enjoy exclusive service at our customer service counters.

2. Platinum Card Benefits:
a. Enjoy all benefits of an Ordinary member.
b. Birthday Gift: Receive a birthday gift on member's birthday.
c. Photo Shooting: Get invited to participate in our platinum members photo shooting events.
d. Movie Premieres: Get invited to participate in exclusive movie premieres.
e. Bank Service: Enjoy VIP Bank Service.
f. Management Service: Enjoy exclusive concierge services.
g. Customized Service: Enjoy a more personalized shopping experience.
 

D. Points Accumulation
Reward points are accumulated for purchases when membership card is shown to the cashier at time of purchase. The conversion rates for itemized spending are tentatively set as below.
1. Apparel, Leather Goods, Sporting Goods: ¥1 = 1 point
2. Jewelry, Watches, Cosmetics: ¥20 = 1 point

Points Review:
The reward points balance of a member can be reviewed by the following ways:
1. Purchase receipts will show the number of points earned for the transaction and the accumulative points total.
2. Members may enquire about their points balance at any customer service counter within the mall.
3. Members may check their points balance through the web portal on this website.

Points Expiry:
Reward points accrued in the current year shall expire on March 31 of the subsequent year. For example, all points accumulated in the year 2012 will expire on 31 March, 2013. All points accumulated in the year 2013 will expire on 31 March, 2014. New members are the exception to this rule. Points of new members are exempt from the first year’s points clearing cycle.

Points accrued shall be useable for redemption of gifts before expiration.